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Agentic Care Pathways

Overview

What is LEO by Healthcare CoPilot™?

LEO is UKCA Class 1 clinical management support software that analyses referrals and clinical information and presents guideline‑aligned triage signposting for clinician review. The healthcare AI platform helps to standardise referral processes, triage decisions, support pathway appropriateness checks, and provide visibility for audit and governance purposes.

What LEO can help with?

Surfaces guideline‑aligned signposting options for clinician confirmation.
Can highlight incomplete information, urgency mismatches, and potential pathway risks for review.
Helps with consistent documentation generation and rationale capture for governance and audit.
Support operational teams with oversight dashboards and workflow management.

How it works

Primary Function

The device automatically extracts, structures, and codes clinical information from care records, documentation (both coded and narrative clinical notes) and requests to create de-identified digital representation of patients and care pathways. These digital twins include symptoms, comorbidities, performance status, medications, encounter history, lifestyle risk factors, blood results, and investigation outcomes, coded using UK SNOMED terminology.

Process Flow

Data Extraction: Accesses and processes referrals, requests, care records and documents to identify individual patients and patient cohorts to build digital twins with defined extraction profiles, tailored to the needs of individual pathways.
Clinical Coding: Automatically clinically codes (SNOMED CT UK) using a multi-step process.
Clinical variation alerts: Detection and notification of potential unwarranted variation in referral and request practices, including mismatched urgency levels (routine referral/request submitted, but the device performed risk stratification assessment suggests it requires urgent assessment based on guidelines), insufficient clinical information for safe triage decisions, and inappropriate service selection that may compromise patient safety
Triage Signposting: Outputs a subset of guidelines by matching patient symptoms, profiles and reason for referral/request against official guidelines, such as NICE, Faster Diagnosis Standard and RCR iRefer.
Referral Support: Generates and presents contextual summaries to a qualified clinician to support next step pathway decisions
System of Record: Upon receipt of a clinical decision, the system of record(s) are updated in accordance to standard operating procedures.

Product tiers

Referral Triage Manager (RTM)

A digital workflow tool intended to provide oversight and clinical audit capabilities for referrals received via the NHS eReferral Service, while helping to reduce administrative effort by delivering a streamlined clinician experience for manual triage and signposting.

Capabilities

eRS (Directly/Indirectly Bookable, Referral Assessment Services (RAS), Advice & Guidance (A&G)),
PAS/EPR integration,
Patient Tracking Lists
Audit dashboards

RTM +

Includes all RTM capabilities with limited use of AI to support data extraction and referral classification. Referral sources can be extended to include both eRS and non-eRS inputs (e.g., Office 365 email, consultant to consultant referrals, ex-inpatient follow up, active surveillance). Provides extended analytics and reporting to support enhanced audit and pathway performance monitoring.

Capabilities

Simplified Front Door for the healthcare providers
Triage signposting for clinician confirmation
Pathway appropriateness checks
Guideline mapping and rule verification
Rationale capture and audit trail

Clinical Decision Support (CDS)

Includes all RTM+ capabilities plus a UKCA Class 1 clinical decision support system that processes patient clinical information to compare symptom patterns and presentations with established care pathways and clinical guidelines. It is intended to assist healthcare professionals with patient triage, request vetting, and care pathway signposting within NHS systems.

Capabilities

Agentic AI Front Door for the healthcare providers
Triage signposting for clinician confirmation
Pathway appropriateness checks
Guideline mapping and rule verification
Rationale capture and audit trail

Outcome As A Service

Provides access to a pool of Healthcare CoPilot AI and business-process transformation specialists embedded within your leadership and management teams. These resources work with stakeholders to identify and recommend opportunities for improvement, aligned with strategic objectives.

Primary value

Support operational transformation, adoption of LEO capabilities, and the delivery of agreed business outcomes by integrating specialist expertise into decision-making and improvement cycles.

Agentic Care Pathways

Agentic Care Pathways

Overview

What is LEO by Healthcare CoPilot™?

What LEO can help with?

How it works

Primary Function

Process Flow

Product tiers

Referral Triage Manager (RTM)

RTM +

Clinical Decision Support (CDS)

Outcome As A Service

Frequently Asked Questions

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